Effective Documents, Records and
Compliance Administration

Director Approved under O. Reg. 128/04 for 0.7 CEU's.

About the course

Effective communication through document and records control is essential for proving compliance with requirements (as outlined in legislation, instruments and by stakeholders).


In this session, participants will learn about best practices in effective communication of requirements through documents, records and compliance administration.

Learning objectives

By the end of this course, participants will be able to describe:

  • sources of compliance requirements,
  • process mapping methods and techniques,
  • effective documents and records management: ensuring compliance requirements are consistently met,
  • continual improvement and effective steps in implementing change.
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