Continual Improvement

- Corrective Action & Root Cause Analysis

Director Approved under O. Reg. 128/04 for 0.7 CEU's.

About the course

Through management systems, an organization’s main objective is to continually improve its processes, programs, and ability to consistently meet requirements.

In this session, participants will learn about the methods and strategies that can be applied to achieve continual improvement – including corrective action and root cause analysis.

Learning objectives

By the end of this course, participants will be able to:

  • name various sources of continual improvement,
  • explain acceptable responses to continual improvement items,
  • apply methods and strategies for corrective action and root cause analysis,
  • explain challenges with implementing change, and
  • describe effective steps in implementing change.
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